Refund policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.
To exercise the right of withdrawal, you must inform us, the
Kings Road Merch GmbH
Untere Brinkstr. 66
44141 Dortmund
Germany
Tel. +49 (0)231-496694-14
E-Mail: info@kingsroadmerch.eu
of your decision to withdraw from the relevant contract by an unequivocal statement (e.g. a letter sent by regular mail or by E-Mail). For this you may use the withdrawal form you find here, but it is not obligatory. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.

Shipping costs in case of partial revocation:

(1) If the order had been shipped using flat rate shipping costs, we will not refund the amount in case of partial revocation. 

(2) If the shipping costs were calculated depending on weight or size, we will reimburse a part of the original shipping costs and not the total amount. The shipping costs will then be reimbursed proportionally to the amount by which the original shipping costs would have been lower if the item(s) that were revoked had not been ordered at the same time.

(3) If the minimum order amount for free shipping falls below the limit due to a partial revocation of the contract, we will charge the shipping costs afterwards.
EXAMPLE in the case of a free shipping promotion from an amount of 80€:
The consumer orders 2 items each 45 Euros and revokes one item. With the remaining item the limit would not have been reached and the consumer would have had to pay shipping in the first place. The shipping costs will be reimbursed retrospectively.

You will have to bear the direct cost of returning the goods. We reserve the right to retain an indemnity from the price of the good that is returned if, during the withdrawal period, the good has been damaged or has been used beyond what is necessary for your verification of such good.

End of Cancellation Policy